Carrier-1's Houston Business Continuity Customers Remained Online during Hurricane Harvey

September 27, 2017

Carrier-1's Houston Business Continuity Customers Remained Online during Hurricane Harvey

Carrier-1 Data Centers Keeps Oil & Gas Pipeline Companies Operating

September 26, 2017, Dallas, TX - Carrier-1 was happy to support Houston oil and gas pipeline companies during Hurricane Harvey. With the risk of refineries underwater, it was important for major oil and gas providers to avoid any risk of an IT outage as well. To keep their online operations running, Shell Oil Company proactively transitioned their data infrastructure to Carrier-1 in Dallas. Personnel identified as critical to operations from major business units including Gas Trading, Fuels Sales & Marketing, Human Resources, and Chemicals were able to keep working without skipping a beat, despite not being able to get to their offices in downtown Houston.

More than 60 people from Houston were working in Carrier-1's facility. Clients' families were housed in local hotels. Carrier-1 responded by making everyone comfortable by hosting displaced family members for lunch and by creating a kid zone to keep the families busy.

It's critical to keep communication systems online during natural disasters. Computer systems must stay operational to ensure that corporate business operations run smoothly.

Travis Burgess, Building Services Manager of Shell Oil Company, Deer Park, Central Business District and Remote Sites oversees the diverse groups of departments. "We were relieved to have access to Carrier-1's office space during Hurricane Harvey. The proactive transition from our Houston headquarters to Carrier-1's Dallas site happened smoothly. Carrier-1 went above and beyond to support our business continuity solution; allowing us to keep our business groups running smoothly. Plus, they welcomed our families and made everyone comfortable."

The Dallas-Fort Worth area has been one of the top five U.S. markets for data center demand for many reasons. Companies want to establish a data footprint in Dallas, Texas, without the capital expenditures, liability or long lead time that comes with a build. Whether it's a primary site, a secondary location for disaster recovery, or a tertiary point to diversify their footprint, businesses typically want to turn up a data center solution quickly and cost efficiently. The Carrier-1 building is an SSAE 16 SOC 1 Type II audited facility and therefore supports compliant requirements including PCI, HIPPA, FedRAMP, FISMA and Sarbanes-Oxley.

About Carrier-1 Data Centers
Carrier-1 owns and operates a 106,866 square foot data center building in Dallas, Texas. Customers may lease colocation space within the building to utilize the redundant infrastructure and environment controls to maintain 100% uptime while receiving access to over 95 network carriers. Multiple racks, Virtual-PODs, cages, private suites and powered shell space is available now with plenty of space for expansion. Carrier-1 is Colocation and Cloud Ready. Clients may also leverage Carrier-1's private data centers suites for a private, dedicated suite within their colocation building.

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